Customer Satisfaction Survey

What Our Customers Say

Customer Satisfaction Survey

Agritel is an ISO9001:2008 quality accredited companyAgritel is an ISO 9001:2008 quality accredited company.  To help us monitor our performance, we contact a random selection of our customers each month for feedback on four key aspects of our order handling: delivery time, accuracy of supply, product quality, and accuracy of invoicing.  We also invite customers to give their overall impression of our service.

Our customer satisfaction rating for the year to date* is 99.4%

Some responses from recent Customer Satisfaction Surveys:

• “Professional and helpful. Quality product and service.”
• “Pleasant to deal with; delivery on time and correct.”
• “Fast, efficient service. Good sales team, will certainly use again.”
• “Fantastic service. Within 24 hours my order was processed, posted and delivered. The twine worked well – hay baled before the rain!! Thank you.”

If your current supplier is no longer giving fantastic service, why not try us?


* Updated 02.10.17